mastersofecomm

Know Thy Customer. The Power of Listening. (W/ Chloe Thomas)

Ecommerce podcast host, digital marketing veteran, and author, Chloe Thomas, discusses the state of ecommerce and how to differentiate by deeply understanding the core reason you’re relevant to your customers.

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Spearheading a Global Brand’s Path to DTC

David De Martini discusses his 4 years at POC Sports and how he helped catalyze the brand’s investment in building a direct to consumer channel.

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Up Your Post-Purchase Power, Increase LTV, & Build Your Brand Loyalty

Former ecommerce merchant turned SaaS founder Jordan Gal walks through the history of post-purchase selling to build loyalty, increase ARPU, and expand Lifetime Value.

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Humility & Staying Curious as the Path to Success

Ecommerce entrepreneur, professor, and technologist, Gilbert Corrales discusses Leaf Grow’s approach to differentiated Facebook advertising and staying humble in the face of constant change.

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Owning 1:1 Customer Relationships in an Omnichannel World

Former agency founder, ecommerce marketer at Watchmaster, VP of Marketing at BigCommerce, and current CMO of Shipbob weighs in on how merchants differentiate in the age of Amazon and the DTC revolution.

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How to Differentiate Your Ecommerce Store with Blogging

Joseph Rauch manages content and SEO at Public Goods. On this episode, Joseph discusses why the ecommerce blog is the key to differentiation and customer experience.

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Conversational Marketing: Bringing the In-Store Experience Online

Co-founder & COO of Cartloop. Med School graduate turned to tech. Built and sold 2 eCommerce brands. Currently working on bringing the in-store shopping experience online. Cartloop enables brands to drive more sales and build better customer relationships through 1:1 conversational text messaging.

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From Wholesale to DTC: How to Pivot Successfully

Ecommerce marketer and intrepreneur Amanda Schreier discusses how to influence change and help guide the transition from wholesale to DTC ecommerce.

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